{"id":1190,"date":"2025-09-24T12:24:04","date_gmt":"2025-09-24T12:24:04","guid":{"rendered":"https:\/\/jointacastage.wpengine.com\/gb\/en\/?post_type=faq&p=1190"},"modified":"2025-09-24T12:24:05","modified_gmt":"2025-09-24T12:24:05","slug":"the-app-is-not-working-what-should-i-do","status":"publish","type":"faq","link":"https:\/\/www.jointacademy.com\/gb\/en\/faq\/the-app-is-not-working-what-should-i-do\/","title":{"rendered":"The app is not working \u2013 what should I do?"},"content":{"rendered":"\n

Delete and reinstall the app to ensure you are using the most up to date version. This usually resolves most problems and your exercises and data will still be available. Make sure you keep the app updated for best performance.<\/p>\n","protected":false},"parent":0,"template":"","meta":{"footnotes":""},"categories":[13],"class_list":["post-1190","faq","type-faq","status-publish","hentry","category-technical-issues"],"yoast_head":"\nThe app is not working \u2013 what should I do? - Joint Academy UK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.jointacademy.com\/gb\/en\/faq\/the-app-is-not-working-what-should-i-do\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The app is not working \u2013 what should I do?\" \/>\n<meta property=\"og:description\" content=\"Delete and reinstall the app to ensure you are using the most up to date version. This usually resolves most problems and your exercises and data will still be available. 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