{"id":6823,"date":"2025-10-27T06:53:54","date_gmt":"2025-10-27T06:53:54","guid":{"rendered":"https:\/\/jointacastage.wpengine.com\/se\/?page_id=6823"},"modified":"2025-10-27T06:53:54","modified_gmt":"2025-10-27T06:53:54","slug":"tillganglighetsredogorelse","status":"publish","type":"page","link":"https:\/\/www.jointacademy.com\/se\/sv\/tillganglighetsredogorelse\/","title":{"rendered":"Tillg\u00e4nglighetsredog\u00f6relse"},"content":{"rendered":"<!-- Section: Text -->\n<section class=\" section-base text\" id=\"\" data-theme=\"white\">\n    \n    <div class=\" container container--lg margin-top--lg margin-bottom--lg \">\n        \n        \n            <div class=\"text--component \" style=\"\">\n        \n                    <h1>Tillg\u00e4nglighetsredog\u00f6relse f\u00f6r Joint Academy<\/h1>\n<h2>1. Om denna tillg\u00e4nglighetsredog\u00f6relse<\/h2>\n<p>Denna redog\u00f6relse beskriver hur Joint Academy uppfyller lagen (2018:1937) om tillg\u00e4nglighet till digital offentlig service (DOS-lagen) samt hur vi arbetar f\u00f6r att f\u00f6rb\u00e4ttra tillg\u00e4ngligheten i v\u00e5ra digitala tj\u00e4nster.<\/p>\n<p>Redog\u00f6relsen g\u00e4ller f\u00f6r:<\/p>\n<ul>\n<li aria-level=\"1\">Webbplatsen:<a href=\"https:\/\/www.jointacademy.se\"> jointacademy.se<\/a><\/li>\n<li aria-level=\"1\">Mobilappar: Joint Academy f\u00f6r iOS och Android p\u00e5 den svenska marknaden.<\/li>\n<\/ul>\n<p>Vi vill att s\u00e5 m\u00e5nga som m\u00f6jligt ska kunna anv\u00e4nda v\u00e5ra digitala tj\u00e4nster, oavsett f\u00f6ruts\u00e4ttningar eller hj\u00e4lpmedel. H\u00e4r beskriver vi hur v\u00e4l vi uppfyller kraven, vilka brister som finns, och hur du kan kontakta oss om du uppt\u00e4cker hinder.<\/p>\n<h2>2. Hur tillg\u00e4nglig \u00e4r tj\u00e4nsten?<\/h2>\n<p>Joint Academys webbplats och app uppfyller delvis kraven i Web Content Accessibility Guidelines (WCAG) 2.1 niv\u00e5 AA, vilket \u00e4ven motsvarar den europeiska standarden EN 301 549 V3.2.1 (2021-03).<\/p>\n<p>Vi \u00e4r medvetna om att vissa delar \u00e4nnu inte \u00e4r helt tillg\u00e4ngliga. Detaljer framg\u00e5r nedan. Om du upplever problem som inte n\u00e4mns h\u00e4r, eller om du anser att vi inte uppfyller kraven, kontakta oss g\u00e4rna via support@jointacademy.se.<\/p>\n<h2>3. K\u00e4nda tillg\u00e4nglighetsproblem<\/h2>\n<h3>Bild, text och rubriker<\/h3>\n<ul>\n<li aria-level=\"1\">Vissa texter, grafiska element och interaktiva objekt har otillr\u00e4ckliga kontrastv\u00e4rden.<\/li>\n<li aria-level=\"1\">En del bilder, ikoner och grafiska element saknar fullst\u00e4ndiga textalternativ.<\/li>\n<li aria-level=\"1\">Vid textf\u00f6rstoring kan inneh\u00e5llet ibland bli sv\u00e5rl\u00e4st.<\/li>\n<li aria-level=\"1\">Videom\u00f6ten saknar undertexter, vilket kan f\u00f6rsv\u00e5ra anv\u00e4ndning f\u00f6r personer med nedsatt h\u00f6rsel.<\/li>\n<li aria-level=\"1\">Rubriker anv\u00e4nds inte alltid konsekvent f\u00f6r att tydligt beskriva inneh\u00e5llets struktur eller syfte.<\/li>\n<li aria-level=\"1\">Automatiska uppdateringar (t.ex. i chattfunktioner) beh\u00f6ver f\u00f6rtydligas f\u00f6r anv\u00e4ndare med sk\u00e4rml\u00e4sare.<\/li>\n<\/ul>\n<h3>Navigering och struktur<\/h3>\n<ul>\n<li aria-level=\"1\">Vissa delar av tj\u00e4nsten kan vara sv\u00e5ra att navigera med alternativa inmatningsmetoder.<\/li>\n<li aria-level=\"1\">Kodstrukturen p\u00e5 vissa sidor beh\u00f6ver f\u00f6rb\u00e4ttras f\u00f6r att hj\u00e4lpmedel ska tolka inneh\u00e5llet korrekt.<\/li>\n<li aria-level=\"1\">Vissa l\u00e4nkar kan \u00f6ppnas i nytt f\u00f6nster utan f\u00f6rvarning, och fokusmarkeringar kan vara svaga p\u00e5 vissa interaktiva komponenter.<\/li>\n<li aria-level=\"1\">Vissa interaktiva objekt saknar tydliga etiketter eller instruktioner.<\/li>\n<li aria-level=\"1\">Mobilapparna fungerar i dagsl\u00e4get endast i st\u00e5ende (portr\u00e4tt) l\u00e4ge.<\/li>\n<\/ul>\n<h3>Formul\u00e4r och inmatningsf\u00e4lt<\/h3>\n<ul>\n<li aria-level=\"1\">En del formul\u00e4r ger inte tillr\u00e4cklig \u00e5terkoppling vid felaktig inmatning.<\/li>\n<li aria-level=\"1\">Vissa f\u00e4lt saknar tydliga etiketter eller beskrivningar vilket f\u00f6rsv\u00e5rar f\u00f6r anv\u00e4ndare med hj\u00e4lpmedel.<\/li>\n<\/ul>\n<h3>Cookies<\/h3>\n<ul>\n<li aria-level=\"1\">Inst\u00e4llningar f\u00f6r cookies kan vara sv\u00e5ra att hantera med tangentbord\/sk\u00e4rml\u00e4sare.<\/li>\n<\/ul>\n<p>Vi arbetar l\u00f6pande med att identifiera, prioritera och \u00e5tg\u00e4rda dessa brister.<\/p>\n<h2>4. Genomf\u00f6rda och planerade \u00e5tg\u00e4rder<\/h2>\n<p>Tillg\u00e4nglighetsarbetet \u00e4r en integrerad del av v\u00e5r produktutveckling. Vi tar l\u00f6pande emot feedback fr\u00e5n anv\u00e4ndare f\u00f6r att f\u00f6rb\u00e4ttra v\u00e5ra digitala gr\u00e4nssnitt.<\/p>\n<p>Under kvartal 1 2026 planerar vi att genomf\u00f6ra en f\u00f6rdjupad tillg\u00e4nglighetsgranskning av webbplatsen och appen enligt WCAG 2.1 AA, inklusive tester med sk\u00e4rml\u00e4sare, kontrastanalys samt tangentbordsnavigering.<\/p>\n<p>Brister som identifieras kommer att \u00e5tg\u00e4rdas l\u00f6pande som en del av v\u00e5r utvecklingsplan.<\/p>\n<h2>5. Hur vi testat tillg\u00e4ngligheten<\/h2>\n<p>Denna redog\u00f6relse baseras p\u00e5 en intern sj\u00e4lvskattning genomf\u00f6rd av Arthro Therapeutics AB (Joint Academy) med st\u00f6d av verktyg och riktlinjer fr\u00e5n WCAG 2.1 och EN 301 549. Delar av utv\u00e4rderingen har verifierats genom manuell granskning och anv\u00e4ndartestning.<\/p>\n<h2>6. Tekniska specifikationer<\/h2>\n<p>Joint Academys webbplats och app \u00e4r byggda f\u00f6r att fungera med moderna webbl\u00e4sare och operativsystem, och anv\u00e4nder f\u00f6ljande tekniker:<\/p>\n<ul>\n<li aria-level=\"1\">HTML 5<\/li>\n<li aria-level=\"1\">CSS 3<\/li>\n<li aria-level=\"1\">JavaScript<\/li>\n<li aria-level=\"1\">Native iOS och Android komponenter<\/li>\n<li aria-level=\"1\">WCAG 2.1 niv\u00e5 AA \/ EN 301 549<\/li>\n<\/ul>\n<h2>7. Rapportera brister i tillg\u00e4ngligheten<\/h2>\n<p>Om du uppt\u00e4cker problem som inte beskrivs h\u00e4r, eller om du anser att vi inte uppfyller lagens krav, kontakta oss s\u00e5 att vi kan \u00e5tg\u00e4rda det: <a href=\"mailto:support@jointacademy.se\">support@jointacademy.se<\/a>.<\/p>\n<p>Vi bekr\u00e4ftar mottagen tillg\u00e4nglighets\u00e5terkoppling inom 5 arbetsdagar och meddelar plan f\u00f6r \u00e5tg\u00e4rd eller alternativt format.<\/p>\n<h2>8. Tillsyn<\/h2>\n<p>Myndigheten f\u00f6r digital f\u00f6rvaltning (DIGG) ansvarar f\u00f6r tillsyn \u00f6ver lagen om tillg\u00e4nglighet till digital offentlig service.<\/p>\n<p>Om du inte \u00e4r n\u00f6jd med hur vi hanterar ditt \u00e4rende kan du kontakta DIGG via www.digg.se\/tillsyn<\/p>\n<h2>9. Redog\u00f6relsens godk\u00e4nnande<\/h2>\n<p>Denna tillg\u00e4nglighetsredog\u00f6relse \u00e4r uppr\u00e4ttad av Arthro Therapeutics AB (Joint Academy).<\/p>\n<p>Uppdaterad senast 2025-10-23.<\/p>\n\n        \n        \n            <\/div>\n\n        \n            <\/div>\n\n    \n    \n                <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6823","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.7 (Yoast SEO v21.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tillg\u00e4nglighetsredog\u00f6relse | Joint Academy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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