FAQ

Why Joint Academy vs. traditional in-clinic physical therapy?

How do I cancel my Premium subscription?

How do I contact my physical therapist?

I have questions about my exercises.

How do I get started?

How do I reschedule a call?

What if I have an annual subscription but need to cancel?

How do I update my payment details?

Does Joint Academy accept my insurance or work with my employee/primary care group?

How do I cancel my physical therapy service?

What conditions does Joint Academy treat?

Can I switch from an annual to a monthly subscription?

How do I change the joint I am working on?

How do I know if I’m a good fit to use Joint Academy?

Who is eligible for Joint Academy?