Joint Academy Expands Access to Three Million Cigna Members for Digital Joint, Shoulder, and Back Pain Treatment

We are excited to announce that Joint Academy’s digital treatments for joint, shoulder, and back pain are now available to Cigna members in California, Arizona, Nevada, and Florida.

Expanding Access to Telehealth Solutions

The Covid-19 pandemic accelerated the shift toward digital healthcare, making telehealth solutions more essential than ever. Through our partnership with Cigna, an additional three million members now have access to Joint Academy’s evidence-based treatments as part of their health plan.

Addressing the MSK Cost Burden

Musculoskeletal (MSK) conditions, including joint pain and osteoarthritis, affect tens of millions of people across the U.S. and remain a leading driver of healthcare costs. However, studies indicate that many invasive MSK procedures—such as knee and hip replacements—are avoidable.[1]

A 2021 randomized controlled trial found that Joint Academy’s digital treatment reduced patients’ pain by 44% in just six weeks. In contrast, patients receiving traditional face-to-face care in the same study experienced only a 6% reduction.[2] By increasing access to digital first-line treatment, Joint Academy helps reduce unnecessary, high-cost surgeries, leading to significant healthcare savings.

How Cigna Members Can Access Joint Academy

Cigna members in California, Arizona, Nevada, and Florida can now download the Joint Academy app from the App Store or Google Play and begin treatment immediately.

What’s Included in the Treatment?

• Direct access to a licensed physical therapist
• Individualized treatment plans tailored to each patient’s needs
• Guided exercise videos to ensure proper technique
• Educational resources about joint and back pain management
• Daily reminders to help patients stay on track
• Community support through Groups, where patients can connect with peers, set shared goals, and encourage each other

Proven Results

• 85% of patients report reduced pain after just six weeks of treatment
• Digital care helps prevent avoidable surgeries and reduces overall MSK healthcare costs

We are thrilled to extend Joint Academy’s treatments to Cigna members, helping more people across the U.S. regain mobility and improve their quality of life.

Sources:

[1] Healthline: One-Third of Knee Replacements Unnecessary

[2] MobiHealthNews: Digital Osteoarthritis Treatment Program Yields Better Results